Shipping + handling

 

Domestic Shipping

We offer free shipping on all Australian orders - no minimum order or code required, simply select the free shipping option in checkout. Please be aware that all eligible orders will be sent as a letter via Regular Post, no tracking number. Large orders will be sent via Regular Post, approx. 3-4 business days & tracking numbers will be supplied.

We also offer Express Post which is generally next day delivery (depending on location & not guaranteed). Express Post comes with tracking number.

Neither Regular or Express Post include cover for loss or damage in transit. Subtropic takes no responsibility for loss or damage once the item is posted. However in the unlikely event of loss or damage - please get in touch to let us know, we understand the disapointment this can cause & we will assist in any way we can to find a resolution. Otherwise if you'd like to purchase insurance for your parcel please contact us with your order & we can give you a shipping estimate.

Regular Post within Australia — Free (AUS only)
Express Post within Australia — $12.50 flat rate

International Shipping

We offer multiple shipping methods for our international customers.

International Economy Post does not include tracking - AU$15.00 - AU$30.00 (depending on weight)

International Standard Post includes tracking - AU$22.00 - AU$38.00 (depending on weight)

Neither of these international shipping methods include cover for loss or damage in transit. Subtropic takes no responsibility for loss or damage once the item is posted. However in the unlikely event of loss or damage - please get in touch to let us know, we understand the disapointment this can cause & we will assist in any way we can to find a resolution. Otherwise if you'd like to purchase insurance for your parcel please contact us with your order & we can give you a shipping estimate.